If for any reason you are not satisfied with your purchased item, you are always entitled to return or exchange your items within 14 days from the time of delivery. When you want to return or exchange your purchased item(s) to Elenfhant, please send us an email at info@elenfhant.com and include your order and payment confirmations.
You can return your items to below address. Please note, the shipping costs for returns or exchanges are on your own expense also international customs duties and sales taxes are not refunded for shipments outside the EU. Please ensure the item you return will be handled with care. We are not responsible for any damages that happen during the return shipment or for the loss of your item during shipment. We recommend using a postal service that insures the value of your returned products or gives you a proof of posting. Damaged items will not be accepted. The item must be returned unused, undamaged and with the labels attached.

Once we receive your return, all goods will be inspected. Once the item has been accepted we will refund to you bank account within 14 days.

Return address:

Grotestraat 15,

6653BJ Deest

The Netherlands